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Customer Testimonials

James TD
James TD
20:54 22 May 20
This an exceptional company! They have been servicing both my heating and air conditioning systems for several years and I trust their knowledge and ethics. Jon Holman was my service tech today and I highly recommend him. I hope to see him in the future.
Steven Newton
Steven Newton
13:27 22 May 20
Leah B
Leah B
03:56 20 May 20
Interviewed 5 companies and found PVA to have best quality at best price for us. Sales experience with Rock was very good--so far, everything promised has been delivered. Research said installation expertise is critical. Felt like we got the best with Wyatt W., Tyler O., and Dominik R. On time, professional, respectful and expert. New system was fantastic through the winter! Had no idea how out of whack our old set up was until we experienced the new PVA work. Looking forward to summer with new ac thanks to PVA!!
Amy Vandegrift
Amy Vandegrift
20:05 07 Mar 20
Impeccable customer service
Betty Carlson
Betty Carlson
19:00 21 Feb 20
Kevin Harrington
Kevin Harrington
17:47 16 Feb 20
Poudre Valley Air delivered exceptional service and installation of a whole house humidifier and a new high efficiency 5" furnace filter system, with accommodating duct materials. Additionally, a modification to the duct system was necessary for the installation of additional laminated beams to support additional weight on the first floor. Poudre Valley performed the temporary removal and the replacement without any collateral damage, perhaps installing the removed materials to a better-than-original state.The service and installation was scheduled over three visits to accommodate the homeowners schedule, thus having experience with several PVA employees offering an opportunity to evaluate consistencies over time and personnel. Larry is a lead HVAC service representative who deserves recognition for his exceptional skills in the trade, quality workmanship, attention to detail, craftsmanship and polite respectful presentation. Tyler is another HVAC service representative who deserves recognition for his commitment, work ethics, efficiency, attention to detail, and polite, respectful presentation. Larry and Tyler were both respectful of our home. Any home repair service and/or system installation require some amount of intrusion to a home, and this is where Larry and Tyler working together as a team places these two individuals at the top for PVA.Rock Smith, the project manager provided the quotes for the work to be completed. Rock provided excellence in timeliness, estimates and oversight of the service installations and renovation work. PVA now has ownership of this account, for their delivery in quality service and value.Ask for Larry and Tyler as a team to perform your service installations for new and renovated HVAC needs of all types.
Patrick Henderson
Patrick Henderson
15:09 07 Jan 20
Excellent
Sue-Ellen J
Sue-Ellen J
16:18 06 Jan 20
Steve Ortiz
Steve Ortiz
01:16 28 Dec 19
Rock Smith helped us with a complicated HVAC issue with our home. He assured us it was straightforward and gave a fair and reasonable quotation. We're delighted with the wifi thermostats. Thanks PVA!
Stephanie Acajabon
Stephanie Acajabon
14:18 15 Dec 19
AMAZING service! We looked into other companies too. We are so happy we chose Poudre Valley and Air to install a new furnace and air conditioner system. The guys that installed our new system were super professional and very trustworthy. We will recommend them time and time again.
cheerboy888
cheerboy888
01:24 05 Dec 19
Exceptional service, friendly staff and very knowledgeable technicians. My 35 yr old furnace went out yesterday morning and I am currently enjoying heat from my new Trane S8X1. The chihuahuas and myself are truly grateful, thanks again for all your help! Highly recommend!
Sylvia Hackl
Sylvia Hackl
03:38 27 Nov 19
I have the Continue Care maintenance plan with Poudre Valley air. They're always there to help (like when my old furnace died on the coldest day of the year!). Phillip is usually the technician who comes to my house and he's friendly, knowledgeable, gives me all the details I need and... my cat loves him! My furnace and AC keep working thanks to Poudre Valley Air!
Larissa Gourd
Larissa Gourd
17:41 18 Nov 19
The tech that came out was polite and informed he fixed our heater quickly and was polite with the kids running around and dogs. he fixed our heater after two day of it being broke from another company not fixing it. Thank you guys so much.
Kenneth Klopfenstein
Kenneth Klopfenstein
19:03 13 Nov 19
Phillip arrived promptly at the scheduled time, greeted me warmly, donned his booties and went right to work. He was very professional in his work and conversations with me. He took time to explain clearly the needed repairs and the alternatives. I am very pleased with the quality of service we get from the capable technicians from Poudre Valley Air.
Philip Jauch
Philip Jauch
17:38 09 Nov 19
Dominick and Tyler did a fantastic job installing our new furnace. They took the extra time to find the correct solution for our situation and then to walk me through the use of the new model. Thanks guys!
Sally Hartshorn
Sally Hartshorn
18:09 05 Nov 19
A prior contractor did not reinstall our humidifier correctly , left it a mess. We fixed it all but it still didn't work. Poudre Valley Air came in and found the problem, (unattached wire)charged only for the service visit as my husband was able to then fix the problem himself. Saved us money, polite and ethical. Highly recommend.
David
David
14:42 01 Nov 19
We have used them since 1988 for heating/air products. Very good service. If they make a mistake, they make it right at no cost. No one is perfect. It is how you handle the problems that counts.
Milt Mays
Milt Mays
16:24 31 Oct 19
PV Air has always serviced our system and today Jon took extra time with me on several questions. Thanks.
camilla girard
camilla girard
23:26 23 Oct 19
I have used Poudre Valley Air for years, getting the yearly maintenance plan which covers both an A/C and a furnace check. Today Phillip and Jacob came to clean the ducts, and did a great job! Reliable, friendly, and trustworthy!
Kim Hawk
Kim Hawk
22:17 21 Oct 19
They installed our A/C in 1995 - the unit is still going strong!


Other Installation in Fort Collins, CO 80526

“Interviewed 5 companies and PVA had best quality products at best price for us. Great sales experience with Rock Smith–so far, everything promised has been delivered. Techs arrived on time, and were respectful and organized. Huge thanks to Wyatt Winchester, Tyler Owen, and Dominik Rioz who did an expert, top quality installation. The system operation has been heavenly–had no idea how out of whack our old system was until we experienced this new set up. Getting ready to fire up the new a/c system and appreciate PVA's ongoing support to ensure all is operating as it should. You all are the best!! Thank you…” – Leah B.

Gas Furnace Replacement in Fort Collins, CO 82009

“We first did business with PVA 20 years ago. getting a new furnace and air. Through the years we maintained a service contract. Most of the time we had Phillp whom we got to know quite well. Yesterday
our technicians were Michael, Tyler and Wyatt. They were professional, clean, courteous and careful. We would recommend PVA to anyone.”

– Tracy R.

Whole House Humidifier Installation in Fort Collins, CO 80547

“Needed help with malfunctioning zone control and installation of whole house humidifier. Cory M and Tyler L came and did a great job. Cleaned up, trained me on new device. Last week I had Joe come by for semi-annual service and he was great as well.”

– Byron E.

Gas Furnace Replacement in Loveland, CO 80538

“Wyatt and Jacob were professional, pleasant and thorough.”

– Terry E.

Gas Furnace Installation in Other, CO 80546

“Dominik and Nathan were friendly and professional. They took the time to explain the installation and operation of the new systems with us. We have appreciated the competence and trustworthiness we have experienced with the Poudre Valley Air team. This is why we chose to purchase our new furnace from Poudre Valley Air.”

– Philip G.

Whole House Humidifier Replacement in Fort Collins, CO 80525

“Humidifier replacement went completely smoothly. Wyatt Winchester was Polite, friendly, and competent, and he explained operation and maintenance clearly. I have always had a good experinece with Poudre Valley Air.”

– James F.

Gas Furnace Maintenance in Loveland, CO 80538

“Phillip was detailed in the servicing of my furnace. He explained various settings and offered tips to keep my home more energy efficient.”

– Cheri C.

Gas Furnace Replacement in Fort Collins, CO 80525

“Wyatt Winchester and Jose Manuel were very friendly, helpful, and thorough. I appreciate the working on a Saturday, since the furnace had faied durng a severe c”

– Carl E.

Whole House Humidifier Replacement in Fort Collins, CO 80524

“I had an installation of a new furnace air humidifier system by PVAIR Techs Dominick R. and Tyler L. They were very professional, courteous, and knowledgeable. The installation went great and on schedule. A complete overview of the system operations was given by them. I would highly recommend PVAIR for any type of HVAC service and support.”

– Rickl G.

Whole House Humidifier Replacement in Fort Collins, CO 80528

“12/3/19 Dominik R. arrived promptly to install a new home humidifier, attached to my furnace. He completed it in good time, explained and showed me important aspects of the humidifier and what to do when the season changes. He also wento over significant parts for me to be aware of in the booklet, etc. He was very knowledgeable and clear in his explanation and instructions. He also cleaned up completely.”

– Linda H.

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Call us at 970-493-2050!


Poudre Valley Air proudly provides HVAC service to Fort Collins, Loveland, Colorado and Southeastern Wyoming and the surrounding communities. Visit our service area page for more coverage details, call us at 970-493-2050, or request service online today.

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